Returns & Refunds

I want you to love the art in your home. If something isn't right, here's how I handle it.

Original paintings

Every original is one of a kind, painted by hand in my Arkansas studio, and ships free within the US.

- Arrived damaged, or not as described? Contact me within 14 days of delivery (a photo of the damage helps). I'll arrange the return at my cost and refund you in full.

- Changed your mind? Contact me within 14 days of delivery, and return the painting in its original condition and packaging. Return shipping is at your cost. Once it arrives back safely, I'll refund the full purchase price to your original payment method.

- Refunds are issued within 30 days of the returned painting arriving back with me.

Printed canvases

Each canvas is printed to order for you by my printing partner, and shipped within the US.

- Arrived damaged, faulty, or misprinted? Contact me within 30 days of delivery with your order number and a photo, and I'll arrange a replacement or a refund — at no cost to you.

- Lost in the post? Tell me within 30 days of the estimated delivery date and I'll follow it up and put it right.

- Because canvases are made to order, I can't accept returns just for a change of mind or a different size — please check the sizes carefully before ordering, and ask me if you're unsure.

How to start

Email me at michellez2910@gmail.com with your order number and what happened, and I'll reply with the next steps. Please don't send anything back until we've spoken.

Contact

Get in touch

Email: info@michellezebottart.com

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